Tech Support

Membership & Season Pass Transfers

  • Bobby will eventually create a button in the dashboard so we can do these ourselves.
    • Usually this is a parent who purchased both under their own name or purchased both under their child’s name
  • Get name on memberships – wrong user and right user, go to user database and search for user. 
    • Click on user’s name to find user’s number which is the number in the dashboard url [https://dashboard.pitpay.com/admin/users/transactions/20428]
    • Record this for each, denoting which the membership is under and who it should be under
  • Find membership ticket and click on it – the numbers in the url are the Ticket Number Record this [https://dashboard.pitpay.com/admin/annualMembersDetail/member/34662]
  • Compile this information for Bobby – I usually send a spreadsheet. 
Graphical user interface, application, table

Description automatically generated
  • Denote minor users – so he knows there is a minor waiver