{"id":117,"date":"2022-04-20T21:46:25","date_gmt":"2022-04-20T21:46:25","guid":{"rendered":"https:\/\/internal.pitpay.com\/?post_type=faqs&#038;p=117"},"modified":"2022-07-07T15:29:51","modified_gmt":"2022-07-07T15:29:51","slug":"forms-and-common-questions","status":"publish","type":"faqs","link":"https:\/\/internal.pitpay.com\/?faqs=forms-and-common-questions","title":{"rendered":"Forms &#038; Common Questions"},"content":{"rendered":"\n<p><strong>Other Forms<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Event Change Request Forms:<ul><li>Pit Pay: <a href=\"https:\/\/formcrafts.com\/a\/eventchangerequest\">https:\/\/formcrafts.com\/a\/eventchangerequest<\/a><\/li><\/ul><ul><li>Kart Pass: <a href=\"https:\/\/formcrafts.com\/a\/kpeventchangerequest\">https:\/\/formcrafts.com\/a\/kpeventchangerequest<\/a><\/li><\/ul><ul><li>Ticket Hoss: <a href=\"https:\/\/formcrafts.com\/a\/theventchangerequest\">https:\/\/formcrafts.com\/a\/theventchangerequest<\/a><\/li><\/ul><\/li><li>Add New Event Forms:<ul><li>Pit Pay: <a href=\"https:\/\/formcrafts.com\/a\/ppnewevent\">https:\/\/formcrafts.com\/a\/ppnewevent<\/a><\/li><\/ul><ul><li>Kart Pass: <a href=\"https:\/\/formcrafts.com\/a\/kpnewevent\">https:\/\/formcrafts.com\/a\/kpnewevent<\/a><\/li><\/ul><ul><li>Ticket Hoss: <a href=\"https:\/\/formcrafts.com\/a\/thnewevent\">https:\/\/formcrafts.com\/a\/thnewevent<\/a><\/li><\/ul><\/li><li>Yearly Season Schedule Update Forms:<ul><li>Pit Pay: <a href=\"https:\/\/formcrafts.com\/a\/yearlyscheduleupdate\">https:\/\/formcrafts.com\/a\/yearlyscheduleupdate<\/a><\/li><\/ul><ul><li>Kart Pass: <a href=\"https:\/\/formcrafts.com\/a\/kpyearlyscheduleupdate\">https:\/\/formcrafts.com\/a\/kpyearlyscheduleupdate<\/a><\/li><\/ul><ul><li>Ticket Hoss: <a href=\"https:\/\/formcrafts.com\/a\/thyearlyscheduleupdate\">https:\/\/formcrafts.com\/a\/thyearlyscheduleupdate<\/a><\/li><\/ul><\/li><li>Promoter Help Forms:<ul><li>Pit Pay: <a href=\"https:\/\/formcrafts.com\/a\/pppromoterhelp\">https:\/\/formcrafts.com\/a\/pppromoterhelp<\/a><\/li><\/ul><ul><li>Kart Pass: <a href=\"https:\/\/formcrafts.com\/a\/kppromoterhelp\">https:\/\/formcrafts.com\/a\/kppromoterhelp<\/a><\/li><\/ul><ul><li>Ticket Hoss: <a href=\"https:\/\/formcrafts.com\/a\/thpromoterhelp\">https:\/\/formcrafts.com\/a\/thpromoterhelp<\/a><\/li><\/ul><\/li><\/ul>\n\n\n\n<p><strong>Common Questions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Needing help with the initial forms \u2013 ie. logo file types<ul><li>You can edit the form to allow more file types if needed<\/li><\/ul><\/li><li>What they\u2019ll need to have handy to signup<ul><li>They will need to have their business and bank account details handy (EIN\/TIN, bank account numbers, etc.)<\/li><\/ul><\/li><li>What if someone else needs access to the account?<ul><li>They can be set up as a team member by the original contact and given whatever permissions they need (full access, access to different parts of the dashboard, etc.)<\/li><\/ul><\/li><li>Needing to add a secondary bank account for payout for a secondary entity<ul><li>Work with Bobby on this, but the Promoter should sign out of the Dashboard, then go through the onboarding link again, using the same info (mobile number, name) during the onboarding flow and then once they go through the onboarding flow, they\u2019ll be able to set up a new Stripe account at the end of the flow. <\/li><li>Then you\u2019ll need to make sure the promoter has access to both accounts \u2013 this can be checked once events are built on the new account, and you can view the Dashboard as the account owner and make sure he\/she is seeing events for both accounts.<\/li><\/ul><\/li><\/ul>\n","protected":false},"parent":0,"menu_order":53,"template":"","faq-category":[6],"class_list":["post-117","faqs","type-faqs","status-publish","hentry","faq-category-promoter-onboarding-setup"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Forms &amp; 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